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Plain-language guides on website UX, SEO, AI search, and conversion. The same fixes that bring more visitors in also turn more of them into customers. Browse by collection below.

Looking for a specific term? See the glossary for plain-language definitions of every metric and module we use.

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Shopify Optimization Checklist for Growing Stores
Shopify Store Optimization

Shopify Optimization Checklist for Growing Stores

Once you're scaling (more traffic, more SKUs, more apps, more orders), optimization stops being optional and becomes the difference between profitable growth and pouring money into a leaking bucket. Here's a practical optimization checklist for growing Shopify stores, organised by what to fix in what order.

By Emma Pugsley, Co-founder

Best Shopify UX Fixes for Higher Sales
Shopify Store Optimization

Best Shopify UX Fixes for Higher Sales

Shopify gives you a fast, reliable store out of the box, but "works" and "converts" are two different things. Here are the highest-impact Shopify UX fixes for SMB stores, in roughly the order they tend to pay off.

By Emma Pugsley, Co-founder

SEO Conversion Rate Optimization Checklist
E-commerce SEO for Conversions

SEO Conversion Rate Optimization Checklist

For SMB e-commerce stores, the overlap between SEO and conversion rate optimization is the highest leverage you have. You don't need more traffic to grow; you need the traffic you already earn to convert. Here's a practical checklist to make that happen.

By Emma Pugsley, Co-founder

Browse by collection

E-commerce Conversion Rate Optimization

Practical ideas to help stores get more sales from the traffic they already have. Expect clear fixes, prioritised advice, and conversion-focused content for SMB e-commerce teams.

2 posts

Website UX and Usability

Straightforward guidance for making websites easier to use and less confusing to buy from. These posts focus on clarity, usability, and removing friction that blocks revenue.

1 post

AI Search and AEO

Practical content on how SMB websites can show up in AI search, answer engines, and LLM-driven results. These posts focus on clarity, structure, trust, and content that AI systems can understand well.

1 post

Product Page Optimization

Advice for turning product pages into stronger selling pages. These posts look at layout, copy, trust, and the details that help visitors decide to buy.

2 posts

Checkout and Cart Optimization

Content about the last step before purchase, where small issues can stop a sale. Expect fixes for cart friction, checkout abandonment, and payment flow problems.

2 posts

Shopify Store Optimization

Tips and teardown-style advice for Shopify stores that want better performance without guesswork. These articles cover common Shopify issues, smart fixes, and small changes that can improve results.

4 posts

E-commerce SEO for Conversions

SEO content that goes beyond traffic and focuses on getting the right visitors to convert. These posts connect search visibility with revenue, intent, and page usefulness.

3 posts

Website Audits and Teardowns

Audits, teardowns, and research-backed breakdowns of what is helping or blocking conversions. These posts are built to be useful, specific, and easy to act on.

3 posts

Latest articles

Shopify Optimization Checklist for Growing Stores
Shopify Store Optimization

Shopify Optimization Checklist for Growing Stores

Once you're scaling (more traffic, more SKUs, more apps, more orders), optimization stops being optional and becomes the difference between profitable growth and pouring money into a leaking bucket. Here's a practical optimization checklist for growing Shopify stores, organised by what to fix in what order.

By Emma Pugsley, Co-founder

Best Shopify UX Fixes for Higher Sales
Shopify Store Optimization

Best Shopify UX Fixes for Higher Sales

Shopify gives you a fast, reliable store out of the box, but "works" and "converts" are two different things. Here are the highest-impact Shopify UX fixes for SMB stores, in roughly the order they tend to pay off.

By Emma Pugsley, Co-founder

15 Fixes That Improve Sales
Product Page Optimization

15 Fixes That Improve Sales

Your product page is where browsing turns into buying, or doesn't. It's the single highest-stakes page in your store. Here are 15 fixes that consistently move the needle for SMB stores.

By Emma Pugsley, Co-founder

SEO vs CRO: Which Should You Fix First?
E-commerce SEO for Conversions

SEO vs CRO: Which Should You Fix First?

If you run a small e-commerce store, your time and budget are finite, and "do both" isn't a real answer when you can only afford to do one thing well this quarter. So let's settle the SEO vs CRO question properly.

By Emma Pugsley, Co-founder

SEO Conversion Rate Optimization Checklist
E-commerce SEO for Conversions

SEO Conversion Rate Optimization Checklist

For SMB e-commerce stores, the overlap between SEO and conversion rate optimization is the highest leverage you have. You don't need more traffic to grow; you need the traffic you already earn to convert. Here's a practical checklist to make that happen.

By Emma Pugsley, Co-founder

10 Reasons Your Conversion Rate Is Low
E-commerce Conversion Rate Optimization

10 Reasons Your Conversion Rate Is Low

Most e-commerce stores don't have a traffic problem. They have a conversion problem. The average e-commerce site converts just 2–3% of visitors into buyers, meaning 97 out of every 100 people leave without buying. If your numbers are below that, your store is telling visitors to go elsewhere. Here's why.

By Emma Pugsley, Co-founder

Cart Abandonment: 9 Common Causes and Fixes
Checkout and Cart Optimization

Cart Abandonment: 9 Common Causes and Fixes

If traffic is already reaching the cart, the opportunity is real. The job isn’t to create more interest from scratch. It’s to remove the friction that makes a ready buyer hesitate right before payment.

By Emma Pugsley, Co-founder

Website Audits: What We Check and Why It Matters
Website Audits and Teardowns

Website Audits: What We Check and Why It Matters

A good website audit should do one thing well: show why a site is not converting as well as it could. For most SMB stores, that means looking past surface-level design and finding the friction points that make people hesitate and leave, before buying.

By Emma Pugsley, Co-founder

Shopify Conversion Rate Optimization: The Essentials
Shopify Store Optimization

Shopify Conversion Rate Optimization: The Essentials

This guide focuses on the Shopify-specific basics that matter most. We will show you what is worth fixing first inside a Shopify store and why those changes usually move the needle fastest.

By Emma Pugsley, Co-founder